When unexpected I.T. problems occur, they can be costly to fit, which is why proactive end-user device monitoring and management is critical. It is certainly more cost-effective to prepare for a problem than to be in damage-control after the fact.
Myriad Services can install remote monitoring and management software agents onto any supported workstation or server. This will give your organisation:
24/7 Monitoring and automating ticket generation
Inventory of hardware and software
Remote support access, including the ability to silently deploy software and updates
Ability to run custom monitors and scripts specific to your environment needs
Ability to automate self-healing functions (e.g. restart services, clear disk space etc.)